AiX Documentation
Welcome to the official product documentation for AiX, the enterprise AI and automation platform from DDX Business Solutions Limited.
AiX helps organizations apply AI to business processes, documents, knowledge, and workflows while maintaining control over their data, infrastructure, and AI models.
Your AI. Your Data. Your Control.
Explore AiX
Whether you are a business user, administrator, AI specialist, or technical team member, this documentation provides the information you need to use, configure, deploy, and operate AiX.
Getting Started
Learn the fundamentals of AiX and get familiar with the platform, its capabilities, and key concepts.
User Guide
Learn how to use AiX features including Chat, Knowledge Base, Assistants, Smartflow, scheduling, and other business-user capabilities.
Administration
Configure users, access permissions, authentication, platform settings, and other administrative functions.
AI Model Management
Configure and manage the AI models used by AiX, including locally hosted and supported external models.
Operations & Maintenance
Guidance for operating, monitoring, maintaining, backing up, and supporting an AiX environment.
Architecture
Understand the AiX platform architecture, components, services, and how they work together.
Deployment
Learn about AiX deployment options for cloud, on-premises, hybrid, and local environments.
Integration
Learn how AiX connects with enterprise systems, data sources, identity providers, messaging platforms, and external services.
Security
Understand AiX security architecture, access controls, audit capabilities, data protection, and deployment security considerations.
Troubleshooting
Find guidance for diagnosing and resolving common configuration, deployment, integration, and operational issues.
Upgrade & Migration
Guidance for upgrading AiX installations and migrating between supported releases or deployment configurations.
Release Notes
Review new features, improvements, fixes, and other changes introduced in each AiX release.
Designed for Enterprise AI
AiX is designed to provide organizations with flexibility in how AI is deployed and used.
It supports:
- Cloud, on-premises, hybrid, and local deployment
- Local and external AI models
- Enterprise knowledge and document processing
- No-code AI workflow automation with Smartflow
- Role-based access and governance
- Auditability of user and AI interactions
- Integration with enterprise systems and data sources
AiX does not require organizations to train their own AI models. Instead, organizations can select and configure appropriate supported models according to their business, security, infrastructure, and governance requirements.
Documentation Versions
AiX documentation is maintained alongside product releases.
When working with a production environment, refer to the documentation version corresponding to the installed AiX release, as features and configuration options may change between versions.
Download Documentation
Prefer an offline or printable copy?
Download AiX Documentation (PDF)
The PDF contains the complete product documentation for this release and is generated from the same documentation source as this website.
About DDX Business Solutions
AiX is developed by DDX Business Solutions Limited.
Our goal is to make enterprise AI practical, affordable, governed, and sustainable — enabling organizations to adopt AI while maintaining control over their data, infrastructure, and technology choices.